Frequently Asked Questions
Everything you need to know about shopping with Must Société.
What is the standard delivery timeframe for my order?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. Large furniture items may require additional scheduling time.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please note that custom orders and final sale items are non-refundable.
Do you offer international shipping?
Currently, Must Société ships to addresses within North America. We are working on expanding our logistics to support international destinations in the near future.
How can I track the status of my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products covered by a warranty?
Yes, we stand behind the quality of our goods. Most furniture and home decor items come with a one-year limited warranty against manufacturing defects.